Every household today has a washing machine. There is also an increased risk of water damage. For this reason, washing machines have an automatic lock so that the loading door cannot be accidentally opened when the machine is washing. However, it can also lead to problems around this forced closure, so that the washing machine no longer opens. In no case do you have to call customer service immediately and spend a lot of money. In most cases, the error is found quickly, which is why the washing machine no longer opens.
Classic defects in washing machines
Washing machines do have a number of safety features. But they are only as "smart " as the associated programming. Various scenarios are possible on a washing machine that could lead to greater damage:
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- Porthole door not closed correctly: water would run in permanently
- the washing machine washes: hot water higher than the lowest point of the loading hatch
- Water supply always turned on: always pressure in the hoses and on the valves
Security systems on a washing machine
For example, to prevent the water from escaping if the water is never turned off and a hose bursts, modern washing machines are equipped with Aquastop. By the way, you can find out what to do when the Aquastop has triggered here.
Child lock on the washing machine
This system also works if the loading hatch has not been properly closed, but the washing machine is in operation. There are also children in many households. For them, of course, a washing machine is an exciting matter. So that children cannot accidentally open the hatch, it is locked when in operation.
Forced locking of the loading hatch
Many people also panic when the washing machine is full of water and suddenly no longer pumps. Some would accept a small flood and open the washing machine door to drain the water. To prevent this from happening at first, the forced closure is controlled by the water level.
Control via water level sensor
A sensor detects the water level and then locks automatically. Even if the machine were to completely wash through its program and could not recognize that the pump is working but is not pumping out water, the automatic lock remains for this reason.
This is how the safety lock works
Where electricity flows, there is also heat. This is exactly the principle that many washing machines use. If a particular water level is achieved, a circuit is closed, which is connected to a bimetallic spring. This bimetallic spring triggers the foreclosure. At the same time, the washing machine also stores all data on the board.
Washing machine does not open because of an electronics problem
There is also a fault memory. Similar to a computer, other electronic devices can also hang up - as well as washing machine programming. Therefore, the first measure would be to pull the mains plug for a short time and then set the dial to "Abpumps ".
Delete the error memory
In most cases, the error is now fixed, the machine pumps the water and unlocks the lock. If the machine has pumped out the water but still cannot be opened, pull the plug for a while and then let the washing machine run through a quick program. Even now the machine can usually be opened because the error memory has been deleted.
Forced locking active because water cannot be pumped out
But it can also happen that the washing machine no longer opens because there is water in the device. Even after unplugging the power cord, the washing machine does not work in the "Drain " position or in other programs. Under these circumstances, the automatic locking only protects you from major damage and rash actions. Everything indicates that the washing machine pump is defective.
Open the machine if the pump is defective
However, this can also be a temporary defect. For example, coins that were accidentally washed and now jam the paddle wheel of the pump would be classic. Therefore, you must first drain the water manually. In the instruction manual for your washing machine you will find one of the following two points: Remove or remove the lint filter. clean or / and drain the water manually.
Drain the water manually
Older washing machines usually only have one lock for a fluff filter in the base area of the washing machine. In newer devices, the fluff filter lock is behind a small flap in the base area. Behind it there is not only the fluff filter, but depending on the model even more elements:
- Child safety lock so that the hatch cannot be closed at all (slotted disc)
- Emergency release or emergency opening of the porthole door
- Hose for draining the water
- Lint filter
Procedure for draining water
Whether it's a hose or just a fluff filter: in both cases it makes sense to set the washing machine a little higher in advance (stool, box, etc.).). Then take the hose out or. Open the fluff filter after you have placed a sufficiently large container underneath to catch water.
Far-reaching electronics or mechanics problem
Now plug the washing machine back in and wait two minutes. You should now be able to open the washing machine. The water level sensor switches off and releases the lock. However, if your washing machine is still locked after a few minutes, everything indicates a real defect in the electrical system. Electronics or mechanics.
Operate the emergency release
For these situations there is an emergency opening next to the fluff filter and drain hose. On most washing machines, this is an eyelet or loop that must be pulled down. You can find out the exact procedure in the instruction manual of your machine under "Emergency opening ".
Emergency unlock using the child lock
In rare cases, however, the child safety device also functions as an emergency release. Turn this in the direction of the arrow (usually only 90 degrees possible). Now the door should pop open, because in this position it is no longer possible to lock (child safety device so that the machine cannot be switched on). Use a coin or large screwdriver to turn the disc.Tips & Tricks Only when you have tried all of these options unsuccessfully can you assume that there is a serious defect in the locking mechanism or the electronics (this time not the fault memory). In very rare cases a linkage or ring part can break, as these components are often made of plastic. Especially with an older machine, it can certainly come to a material fatigue. If you are an accomplished home improvement, you can repair yourself if necessary repair the washing machine, otherwise only the call at manufacturer's service.